Confidentiality conditions

Personal details collected through forms will be used for making reservations and contacting or notifying customers about their Hotel stay. Your personal details are processed by PATRIMVS INDÚSTRIA, S.A., legal person number 504 711 679, with head office at Zona Industrial da Abrunheira, Lotes 33/34, Vila Chã, 6270-186 Seia, an entity that operates this tourism business and is responsible for processing your personal data in connection with the General Data Protection Regulations during your stay.

Your personal data may be communicated to O Valor do Tempo Group service providers for the purposes of providing services, and to legal, tax, and regulatory authorities in compliance with legal requirements. The subject of the data may exercise his or her rights of access and rectification under the terms of the law by contacting PATRIMVS INDÚSTRIA, S.A. As the subject of personal data, you have the right to access your data and rectify them, the right to be forgotten, the right to ask that we limit how we process your personal data, and the right to object to your personal data being processed. You can also withdraw your consent at any time without affecting previous data processing carried out pursuant to the consent given before it was withdrawn. To do so, contact PATRIMVS INDÚSTRIA, S.A. by emailing geral.rgpd@ovalordotempo.pt.

If you are not satisfied with how we use your personal data, or with our response after you have exercised one or more of these rights, you can make a complaint to the supervisory body (Comissão Nacional de Proteção de Dados – CNPD | Av. D. Carlos I, 134 - 1.º 1200-651 Lisbon - Tel.: +351 213 928 400 - Fax: +351 213 976 832 - email: geral@cnpd.pt).

To clarify any queries related to the protection of your personal data, please read the PATRIMVS INDÚSTRIA, S.A. privacy policy available here Private Policy.

In the event of a consumer dispute, you may contact the following alternative dispute resolution entity:
Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra (Coimbra Consumer Dispute Arbitration Centre)
Address: Avenida Fernão Magalhães, n.º 240, 1º, 3000-172 Coimbra
Tel: 239 821 690 / 239 821 289
E-mail: geral@centrodearbitragemdecoimbra.com
Website: www.centrodearbitragemdecoimbra.com
For more and updated information, visit www.consumidor.pt
(Art. 18 - Law No. 144/2015 of 8 September)